Welcome to Sweet Penguin Detective

1. Controller & Contact

For the purposes of this Privacy Policy, the controller responsible for your information in connection with the App is the developer of Sweet Penguin Detective. If you have any questions or concerns, you can contact us at:

• Email: [email protected]
• App: Sweet Penguin Detective
• Domain: sweetpenguin.app

2. Information We Collect

The Sweet Penguin Detective app is designed to collect only the minimum information necessary to support core functionality and maintain a high‑quality experience. Depending on your use of the App, we may process the following categories of information:

• Device information – such as device model, operating system version, and basic technical identifiers necessary for the App to function properly.
• App usage data – such as interactions with menus, puzzle completion status, session duration, and in‑app settings. This may be processed in a de‑identified or aggregated way to understand how the App is used.
• Crash and performance data – error logs and diagnostic information that help us identify issues, improve stability, and enhance performance.
• Support communications – if you contact us via email or the support form on this page, we will receive the information you submit, including your name, email address, and message.

The App is not intended to collect sensitive personal information and does not deliberately request data such as government identifiers, payment details, or precise location.

3. How We Use Your Information

We use the information described above for the following purposes:

• To provide and maintain the core features of Sweet Penguin Detective.
• To monitor performance, troubleshoot problems, and develop new improvements.
• To safeguard the security and integrity of the App and related services.
• To respond to your questions, feedback, or support requests sent to [email protected].
• To comply with applicable legal obligations and enforce our rights.

We do not sell your personal information and do not use your data for unrelated advertising purposes within the App.

4. Legal Bases for Processing

Where applicable under relevant data protection laws, we rely on one or more of the following legal bases:

• Performance of a contract – to operate the App and provide requested features.
• Legitimate interests – to maintain, secure, and improve Sweet Penguin Detective.
• Consent – where you have given us permission, such as when you choose to contact support.
• Legal obligations – to comply with requirements under applicable law.

5. Sharing of Information

We may share information in limited circumstances:

• Service providers that support technical infrastructure, analytics, or crash reporting, subject to appropriate contractual safeguards.
• Legal and safety reasons where we believe in good faith that disclosure is reasonably necessary to comply with law, protect our rights, or ensure the safety of users.
• Business transfers in the event of a merger, acquisition, or other corporate transaction involving the App, where information may be transferred as part of the assets.

Any such sharing is done with care and only to the extent necessary for the purposes described in this Privacy Policy.

6. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Diagnostic and analytics data may be stored in aggregated or de‑identified form for longer periods to help us understand trends and improve Sweet Penguin Detective over time.

7. Children’s Privacy

Sweet Penguin Detective is designed to be family‑friendly; however, it is intended to be used under the supervision of a parent or legal guardian where required by local law.

We do not knowingly collect personal information from children beyond what is necessary to operate the App. If you believe that a child has provided personal information directly to us, please contact us at [email protected] so we can take appropriate steps.

8. International Transfers

Your information may be processed and stored in countries other than the one in which you reside. Where we transfer data internationally, we take reasonable measures to help ensure that your information is protected in accordance with applicable law.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights in relation to your personal information, such as the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal obligations.
• Object to or restrict certain types of processing.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us via [email protected], and we will respond in accordance with applicable laws.

10. Security

We implement reasonable technical and organizational measures designed to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third‑Party Services

The App may integrate with third‑party services such as analytics or crash reporting tools provided by the operating system or platform. These services may process data pursuant to their own privacy policies. We encourage you to review the privacy information made available by your device and operating system provider.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App’s functionality, applicable laws, or our data practices. When we make material changes, we will revise the “Last updated” date below and, where appropriate, provide additional notice within the App or on sweetpenguin.app.

Last updated: 2025